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Claire - The Frying Pan

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How do you rate the ceramic surface Green Pan Frying Pans?

(14th July 2010 14:26)

I have been testing a Green Pan Frying Pan at home for the last few weeks, in consideration of whether to stock them for customers. I have been testing the Vienna range - one of the higher end Green Pan ranges. Personally, if I... (More...)

Can you put Swiss Diamond Cookware in the dishwasher?

(5th July 2010 13:35)

Swiss Diamond cookware is dishwasher safe, there is no question about that. However, I would want to make the comment that a lot of dishwasher powders are really quite caustic and this can shorten the lifespan of non stick surfaces. Given how... (More...)

Which is better All Clad Cookware or Demeyere Cookware?

(29th June 2010 17:36)

I am always cautious about answering questions rating cookware ranges in a clear list of top to bottom in terms of quality. I have found that each range has its advantages and disadvantages. So for example I always recommend Swiss Diamond to those who... (More...)

Do you sell the Staub Miniature Wok?

(18th June 2010 13:32)

Question: Dear Sir/Madam, I want to buy the Staub Miniature Baby Wok but can't find it on your website. Do you also sell this item and how much would it be? Thanks for the reply. Regards, Sandy Answer: Thankyou for your... (More...)

Am I out of time for a Gastrolux cookware warranty claim?

(14th June 2010 16:15)

I thought I would publish this chain of emails as I have been so impressed by Gastrolux cookware's approach to warranty claims. It is really, excellent - and the customer in question agreed with me. The Frying pan Answer: We have now... (More...)

Can I order from both a Demeyere Frying pan and a peugeot pepper mill from you?

(7th June 2010 21:46)

Hi! Is it possible to order both a Demeyere frying pan and 2 peugeot peppermills from your homepage? I know that these items are on different websites. And how much will the delivery cost to Sweden be? Sincerely Goran Dear... (More...)

Are you able to offer any discount for a bulk purchase on John Pawson for Demeyere Pans?

(28th May 2010 17:17)

Hi, I'm looking to buy a set of John Pawson for Demeyere pans... - Saucepan with lid 16cm - Saucepan with lid 18cm - Casserole/Saucepot 20cm - Stockpot with lid 24cm - Frying pan 28cm x 22cm Are you able to offer any discount for a bulk purchase? Best... (More...)

Do you ship the Gastrolux pans to New Zealand?

(21st May 2010 13:14)

Dear Ms Black Thank you for your enquiry regarding Gastrolux pans. We do send to New Zealand and we would send by international courier. We have to charge for delivery on all international orders and we base each quote on the items ordered to... (More...)

I can see your Swiss Diamond Frying Pans - where are the Swiss Diamond Saucepans?

(14th May 2010 12:06)

I have to say we do get asked this question quite alot by customers until they are used to the lay out of our websites. Basically, we sell our ranges across 2 sites, our www.the-frying-pan.co.uk site and www.the-saucepan.co.uk site. This was decided... (More...)

Can I use an induction infuser with an Emile Henry Flame Tagine?

(6th May 2010 20:16)

Dear Mary Thank you for your enquiry below. We actually have a tagine on another of our websites that works with induction hobs. As this is an induction hob you do not need to use a diffuser. Here is the link to the Staub Cast Iron... (More...)